DOMESTIC SHIPPING
Complimentary Ground Shipping within North America**
$40 Flat Rate Standard International Ground**
**Applied at Checkout
Please allow 2-3 business days for your order to process and ship. If you need expedited shipping please contact us. We will be happy to accommodate if possible.
We are happy to assist our customers with all shipping arrangements and costs prior to purchase as needed. Please contact sales@modern-weaving.com with any inquiries.
INTERNATIONAL SHIPPING:
We ship all international packages via USPS or UPS Standard Air Ship. $40 Flat Rate.
Kindly note, duties or taxes levied on the merchandise will be the responsibility of the customer. We will include an invoice & packing list with exact contents and prices of your merchandise for customs clearance.
RETURNS
We will gladly accept returns of unworn items within 5 days of purchase. The customer is responsible for return shipping costs.
Please email sales@modern-weaving.com to start the return process. Once a return has been authorized, it must be received within 5 business days to grant a refund or exchange.
**Items on sale are sold as final sale and cannot be returned.
JEWELRY CARE
Brass, Bronze and Sterling Silver naturally oxidize over time. This grey hue is a chemical reaction which can be removed with a metal polish.
We recommend two polishing agents:
All Metals (except gold or gold plate) - W.G. Hagerty’s 100 All Metal Polish and a polishing cloth
For Brass/Bronze - Bar Keepers Friend. Immerse your pieces in this solution and rinse with water. A bit of lemon juice and baking soda is a natural option.
To delay oxidation, keep your jewelry away from moisture, steam and excessive heat. When you’re not wearing your jewelry be sure to wipe with a polishing cloth to remove oils from your ears and fingers, then store it in a plastic bag.
Please email us with any questions on jewelry care.
PRIVACY POLICY
Modern Weaving takes the privacy of our customers very seriously. We value our customers and respect your privacy. We collect information about you through our Website in an effort to communicate with you about our products, services and promotions. Neither your name nor anything about you is sold or shared with any other non-affiliated company or agency, except that we may share your information under certain circumstances with outside consultants or companies, but only for the purpose of enabling those consultants or companies to help this site function or assist us in our business. This Privacy Policy only covers information collected through this Website.
This Privacy Policy describes the Personal Information we collect about you, why we collect it, how we use it and when we share it with third parties. Our Privacy Policy also describes the choices you can make about how we collect and use certain information.
TYPES OF INFORMATION COLLECTED
What we collect and how we use it: The phrases “personally identifiable information” or “personal information” means any information by which you can be identified, such as your name, address, telephone number, etc.
You can visit most of our web pages without telling us who you are or revealing any personal information about yourself. If we do collect such personally identifiable information, we typically use it for the purpose of enabling us to contact you directly, for contests and for promotions for example. The following are some examples of how such information might be collected and used:
Email Newsletter
Our email newsletter is used to communicate new product availability, store events, promotions and discounts. If a user requests to receive our email newsletters, they need to provide a valid email address. Real names need not be used to request newsletters.
Purchasing Products
When purchasing Modern Weaving products, we may ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, etc. We also maintain a record of your online product purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web site as a guest.
Opting Out
How you can access, change, or delete your information and preferences: We want to
communicate with you only if you want to hear from us. If you prefer not to receive information from us please let us know by sending your written request via email to
sales@modern-weaving.com. Please provide your full name, mailing address, email address, and phone number when making this request. Include your email address, full name, and specifically what information you do not want to receive. Please note that it may take up to two weeks for your request to become effective.
Cookies
Modern Weaving may use cookies from time to time. A cookie is a unique text file that a web site can send to your browser software. Cookies enable a Web site to tailor information presented to you based on your browsing preferences. Modern Weaving may use cookies to personalize pages you view, mark or unmark links, or to remember your preferences. If you do not want Modern Weaving to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a Web site tries to put a cookie in your browser software. Rejecting cookies may affect your ability to use of some of the products and/or services at our web site.
Web Site Activity
We may track domain names, IP addresses, browser types, resolution, etc. from people who visit our site. We use this information to track aggregate traffic patterns throughout Modern Weaving Web site. Such information is not correlated with any personal information.
SSL Security
Your Modern Weaving account information is password-protected for your privacy and security. Modern Weaving will never ask you for your password in an unsolicited phone call or e-mail. You are responsible for maintaining the secrecy of your password and account information. Remember to sign out of your account and close your browser window when you have completed your shopping to help ensure that others cannot access your personal information. In addition, when you submit sensitive information via the checkout on our web site, such as a credit card number, that information is encrypted and protected by Secure Sockets Layer (SSL) encryption technology.
Links to Third Party Sites
Please be aware that our site may contain links to other sites hosted by third parties. Modern Weaving does not control and is thus not responsible for the content or privacy practices and policies of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.