Please allow 3-5 business days for your order to process and ship. If you need expedited shipping please contact us. We will be happy to accommodate if possible.
All prices are generated via USPS ground based on product weight.
We are happy to assist our customers with all shipping arrangements and costs prior to purchase. Please contact firstname.lastname@example.org with any inquiries.
We ship all international packages via USPS without tracking. If you would like tracking, there will be an additional fee. Please inquire about tracking and/or expedited shipping options.
Any/all duties or taxes levied on the merchandise will be the responsibility of the customer. We will include an invoice & packing list with exact contents and prices of your merchandise for customs clearance.
We will gladly accept returns of unworn items within 5 days of purchase. Customer is responsible for return shipping costs.
Please email email@example.com to start the return process.
Brass, Bronze and Sterling Silver naturally oxidize over time. This grey hue is a chemical reaction which can be removed with a metal polish.
We recommend two polishing agents:
All Metals (except gold or gold plate) - W.G. Hagerty’s 100 All Metal Polish and a polishing cloth
For Brass/Bronze - Bar Keepers Friend. Immerse your pieces in this solution and rinse with water. A bit of lemon juice and baking soda is a natural option.
To delay oxidation, keep your jewelry away from moisture, steam and excessive heat. When you’re not wearing your jewelry be sure to wipe with a polishing cloth to remove oils from your ears and fingers, then store it in a plastic bag.
Please email us with any questions on jewelry care.
TYPES OF INFORMATION COLLECTED
What we collect and how we use it: The phrases “personally identifiable information” or “personal information” means any information by which you can be identified, such as your name, address, telephone number, etc.
You can visit most of our web pages without telling us who you are or revealing any personal information about yourself. If we do collect such personally identifiable information, we typically use it for the purpose of enabling us to contact you directly, for contests and for promotions for example. The following are some examples of how such information might be collected and used:
Our email newsletter is used to communicate new product availability, store events, promotions and discounts. If a user requests to receive our email newsletters, they need to provide a valid email address. Real names need not be used to request newsletters.
When purchasing Modern Weaving products, we may ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, etc. We also maintain a record of your online product purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web site as a guest.
How you can access, change, or delete your information and preferences: We want to
communicate with you only if you want to hear from us. If you prefer not to receive information from us please let us know by sending your written request via email to
firstname.lastname@example.org. Please provide your full name, mailing address, email address, and phone number when making this request. Include your email address, full name, and specifically what information you do not want to receive. Please note that it may take up to two weeks for your request to become effective.
Web Site Activity
We may track domain names, IP addresses, browser types, resolution, etc. from people who visit our site. We use this information to track aggregate traffic patterns throughout Modern Weaving Web site. Such information is not correlated with any personal information.
Your Modern Weaving account information is password-protected for your privacy and security. Modern Weaving will never ask you for your password in an unsolicited phone call or e-mail. You are responsible for maintaining the secrecy of your password and account information. Remember to sign out of your account and close your browser window when you have completed your shopping to help ensure that others cannot access your personal information. In addition, when you submit sensitive information via the checkout on our web site, such as a credit card number, that information is encrypted and protected by Secure Sockets Layer (SSL) encryption technology.
Links to Third Party Sites
Please be aware that our site may contain links to other sites hosted by third parties. Modern Weaving does not control and is thus not responsible for the content or privacy practices and policies of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.